Frequently Asked Questions
Are the screens you supply made from toughened glass?
Our safety divider screens are made from the highest quality toughened safety glass in compliance with BS EN12150-01-2015. It has a high strength to weight ratio, improved resistance to heat, strength, and flexibility in accordance with BS EN 12150 and Safety up to BS EN 12600. Our framed glass screens have 6 mm thick glass and the frameless and free-standing safety protection screens have 8mm thick glass.
How thick is the glass?
All of our framed virus protection screens are made from 6mm toughened safety glass in accordance with BS EN12150-01-2015. The frameless office protective screens are made from 8mm thick glass.
Do the frameless protection screens have any sharp edges to be mindful of?
Frameless Covid 19 Protections shields have all edges fully polished and radius corners, making them safe to handle.
I would like to order a bespoke safety screen and cannot see the dimensions I require on your website. Can you help?
Please contact our office to discuss a custom screen order. We can make our glass office screens almost any size or height subject to use. We display the most common sized screens on our website. As our safety screens are modular, almost any configuration is possible.
Is there a warranty or product guarantee?
Yes, all our protective screens are covered by a full guarantee and warranty.
What tools will I need to assemble my protection screen?
Very few tools will be required and certainly no specialist tools will be needed. Any tools you need will be the basic tools found in most DIY toolkits.
Do you offer a protective screen installation service?
Yes, we offer a full survey and installation service on larger projects. All our installers are fully insured.
Is it a two-person assembly? Or can I assemble the safety screen alone?
In order to safely and efficiently assemble and install a safety screen you will need two people, especially with the larger glass partitions sizes.
Can screens be dis-assembled and re-assembled?
Yes our safety screens can be disassembled, stored, and re-assembled if required.
Are your workspace dividers modular? Can I extend the configuration by ordering more screens to add onto the existing ones?
Our products are modular and therefore, in most cases, it is possible to order more and extend the configuration. It may be necessary to partially dis-assemble existing screens and modify the installation to make this possible. If you are looking to extend or modify your installation please get in touch to discuss your requirements.
Do your screens flat pack for storage?
Yes, all of our screens can be disassembled and stored flat.
Do the materials used to manufacture your safety screens meet British Standards?
Yes, our glass has strength and flexibility in accordance with BS EN 12150 and safety up to BS EN 12600.
Are your screens, partitions and products manufactured in the UK?
yes, all of our safety screens are manufactured here in the UK.
Do you offer discounts for larger / bulk orders?
Yes we offer a 15% discount where 10 or more virus protection screens are ordered within the same transaction. For larger projects please contact the sales office
Where can your safety screens be used?
Our safety screens can be used in almost any environment to help with social distancing with the aim to reduce the risk of virus transmission. Protection screens can be used in the leisure and hospitality sector, such as hotels, restaurants, cafes and bistros, leisure centres, salons, reception areas, offices, workspaces, shops, checkouts, showrooms or anywhere people work closely together setting.
What is your returns policy?
Please take a look at our Shipping and Returns page for more information.
How long will it take for my screen guard to be manufactured and delivered to me?
Lead time on standard orders is 10-14 days. Bespoke and Non standard orders – 21 days
Do you deliver outside the UK?
Yes, we can export outside of the United Kingdom, please get in touch if you require international shipping.
Will the installation of a desk mounted safety screen damage my furniture?
Desk or counter mounted protection screen can be installed without causing any damage to your furniture. Panels are inserted into aluminium profiled channels and secured into High Bond VHB Tape which is supplied to allow fixing without damaging existing surfaces.
How do I clean my protective screen?
Our Covid Workplace protection screens are made from easy clean anti-bacterial glass which has been treated with a special coating known as Enduroshield on the internal and external face of the screen to make it easy to clean. Clean as you would normal glass.
Is it possible to have a custom designed glazed office screen?
We offer a number of customisations for your glazed office screens such as framed, frameless, desk mounted, freestanding screens. Coloured frames are available in a varierty of RAL finishes, standard, fluted, tinted, frosted or printed glass options. If you are looking for a custom design please contact our office where we will be happy to discuss a bespoke order.
Can I have my company name printed on the office divider glass?
Yes we offer full customisation and we can arrange for your company name or logo to be printed onto any of the glass panels. Please contact us to discuss your requirements
If I choose a framed safety screen what colour will the frame be?
Our standard colour frames are available in grey or in black however we also offer bespoke protection screens with frames in any RAL colour. Please contact us to discuss your requirements for a bespoke order.
Can I have my Covid-19 safety shield with obscured glass?
Yes, we have a number of glass options. Coronavirus Safety Protection Screens can be supplied with standard, clear glass, frosted, tinted, fluted and custom printed glass featuring your business name or company logo.